Knowledge Base
Every Question You've Got β Answered.
Transparent answers about pricing, service, our team, and everything in between.
Pricing & Booking
House cleaning in Pasadena typically ranges from $150 to $450+ per visit, depending on home size, service type, and frequency. At Orange Grove Cleaning Co., a standard recurring clean for an average two-bedroom home starts around $175β$225 per visit. Larger homes (3β4+ bedrooms) range from $275 to $450+. Deep cleans and first-time visits carry a premium because they require more time and detail work. When you choose a recurring plan (weekly, biweekly, or monthly), you lock in lower per-visit pricing β our biweekly clients often save 15β20% compared to one-time bookings. Take our quick quiz or call us for a personalized estimate based on your home's specific needs.
Our standard clean covers every room in your home with a thorough, consistent checklist: β’ Kitchen β countertops, stovetop exterior, sink, cabinet fronts, appliance exteriors, floor β’ Bathrooms β toilet, shower/tub, sink, mirror, countertops, floor β’ Bedrooms β bed-making, surface dusting, floor/vacuum β’ Living areas β dusting all reachable surfaces, couch cushion straightening, floor/vacuum β’ Throughout β light-switch plates, door handles, baseboards (eye-level), trash removal If you need extras like interior oven, interior fridge, window tracks, or laundry, those can be added as specialty services or included in a Home Plan tier.
Yes β we require an initial deep clean for all new recurring clients. Here's why: our recurring service is designed to maintain a consistently high standard. Without a thorough baseline cleaning, buildup in grout, behind appliances, and on hard-to-reach surfaces makes it impossible to deliver the "just cleaned" feeling every visit. The deep clean resets your home to a pristine state, and from there our team keeps it there. Most clients tell us the deep clean alone is worth it β you'll notice corners and surfaces you forgot could shine.
There are three easy ways to book with Orange Grove: 1. Online quiz β Take our 3-minute quiz to get a personalized plan and instant estimate, then book directly from your results page. 2. Phone β Call us at (626) 555-0142 during business hours (MonβSat, 8 AMβ6 PM) and we'll walk you through options. 3. Contact form β Fill out our contact form and we'll get back to you within a few hours with availability. No matter which route you choose, you'll get transparent pricing, flexible scheduling, and zero pressure.
Absolutely. We ask for at least 24 hours' notice for cancellations or reschedules β this allows us to offer the slot to another family and ensures our team members aren't left without work. Cancellations with less than 24 hours' notice may incur a fee equal to 50% of the scheduled service. Home Plan members get one free late cancellation per quarter as part of their membership benefits.
Service & Quality
Yes. We default to trusted, plant-based brands including Mrs. Meyer's Clean Day, Method, and Murphy's Oil Soap. These products are effective, safe for children and pets, and smell wonderful without artificial fragrances. For specific tasks like natural stone or hardwood, we use specialty formulations designed for those surfaces. If you have sensitivities or preferences, just let us know β we're happy to accommodate.
Yes β team consistency is a core promise at Orange Grove. We assign a dedicated specialist (or team of two for larger homes) to your account. They learn your home's layout, your preferences, and your expectations. You'll see the same friendly face every visit. In the rare case of vacation or illness, we'll notify you in advance and send a fully briefed backup from our trained roster.
The Orange Grove Method is our proprietary cleaning system built on three pillars: 1. Top-to-bottom, left-to-right β We clean every room systematically so nothing is missed and dust settles downward to surfaces we haven't cleaned yet. 2. Detail-first mindset β We address edges, corners, and behind objects before wiping broad surfaces. This prevents the "looks clean but isn't" problem. 3. Final walkthrough β Before leaving, our specialist does a full walkthrough to verify every item on the checklist is completed to standard. This method is what separates a professional Orange Grove clean from a generic cleaning service.
Yes, we arrive fully equipped with professional-grade tools, eco-friendly products, fresh microfiber cloths, and a HEPA-filter vacuum. You don't need to provide anything. However, if you prefer we use your own products β for example, a specific floor cleaner or a favorite countertop spray β just let us know and we're happy to use them.
Every Orange Grove specialist goes through a rigorous vetting process: β’ Identity verification and legal work authorization β’ National criminal background check β’ Reference checks from prior employers or clients β’ In-person interview and practical skills assessment β’ Two-week supervised training period We're also fully bonded and insured, so you can feel completely comfortable having our team in your home. We treat every home like it's our own.
Plans & Memberships
The Orange Grove Home Plan is our membership program designed for families who want consistent, worry-free cleaning. It comes in three tiers: β’ Bloom β Biweekly standard cleaning with priority scheduling and a dedicated specialist. β’ Grove β Weekly standard cleaning plus one specialty service per quarter (oven, fridge, windows, etc.). β’ Estate β Weekly cleaning with monthly specialty services, seasonal deep cleans, and concierge-level scheduling. All tiers include locked-in pricing, priority booking, and a dedicated team. Plans are billed monthly and can be adjusted anytime.
Specialty services go beyond a standard clean. They include: β’ Interior oven deep clean β’ Interior refrigerator clean β’ Interior window washing β’ Baseboard and trim detail β’ Cabinet interior wipe-down β’ Garage sweep-out β’ Post-event / post-party cleanup β’ Move-in / move-out cleaning β’ Laundry (wash, dry, fold) Some of these are included in Grove and Estate plan tiers. They can also be booked Γ la carte by any client.
Yes, anytime. There are no long-term contracts. If your needs change β maybe you want to switch from biweekly to weekly before the holidays, or scale back during a travel month β just let us know with at least one week's notice before your next billing cycle. We'll adjust your plan and pricing immediately.
Service Area
Orange Grove Cleaning Co. proudly serves Pasadena and surrounding neighborhoods, including: β’ Pasadena (all neighborhoods: South Pasadena, East Pasadena, North Pasadena) β’ Altadena β’ San Marino β’ La CaΓ±ada Flintridge β’ Sierra Madre β’ Arcadia β’ Monrovia β’ Glendale (select areas) β’ Eagle Rock β’ Highland Park We cover ZIP codes 91001 through 91199 and select adjacent codes. Not sure if we serve your area? Enter your ZIP in our quiz or give us a call.
We're actively exploring expansion into additional Los Angeles-area neighborhoods. If you're outside our current service area, you can join our waitlist β we'll notify you as soon as we launch in your neighborhood. Areas with enough waitlist interest get prioritized. You can sign up via our contact form or quiz, even if your ZIP isn't currently in our zone.
Still have questions?
We're happy to help. Reach out directly or take our quiz to get a personalized estimate in minutes.