Privacy Policy
Last updated: April 2026
Orange Grove Cleaning Co. ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website at orangegrovecleaning.co and our cleaning services, how we use it, and the choices you have. We've written this in plain language because legal jargon helps no one.
Information We Collect
Information you give us. When you book a cleaning, fill out our quiz, request a quote, or contact us, you may provide your name, email address, phone number, home address, and details about your home. If you pay online, our payment processor collects your payment information directly — we never see or store your full card number.
Information collected automatically. When you visit our website, we may collect basic technical data such as your IP address, browser type, device type, pages visited, and referring URL. This helps us understand how people find and use our site.
How We Use Your Information
We use the information we collect to:
- Schedule and provide our cleaning services
- Send you booking confirmations, reminders, and receipts
- Respond to your questions and support requests
- Improve our website, services, and customer experience
- Send occasional updates or promotions (only if you opt in, and you can unsubscribe anytime)
We will never sell your personal information. Full stop.
Data Sharing
We only share your information with third parties when it's necessary to deliver our services or when required by law. Specifically:
- Payment processors to securely handle transactions
- Scheduling software to manage bookings and send reminders
- Analytics tools to understand website traffic (in aggregate, not individually)
- Legal authorities if required by law, court order, or to protect our rights
We do not share your data with advertisers or data brokers.
Cookies
Our website uses cookies — small text files stored on your device — to keep things running smoothly. We use:
- Essential cookies that make the site work (e.g., remembering your quiz progress)
- Analytics cookies that help us understand which pages are popular and where visitors come from
You can disable cookies in your browser settings, though some site features may not work as expected.
Your Rights
If you're a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we've collected about you
- Request that we delete your personal information
- Opt out of the sale of your personal information (we don't sell it, but the right is yours)
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, email us at hello@orangegrovecleaning.co. We'll respond within 30 days.
Contact Us
Questions about this policy or your data? Reach out anytime at hello@orangegrovecleaning.co. We're real people and we're happy to help.
Changes to This Policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date at the top of this page. For significant changes, we'll make reasonable efforts to notify you — such as a notice on our website or an email to active clients. We encourage you to review this page periodically.